Monograms and Manicures: Kate Spade- Grade F

Sometimes we get awful customer service from a company we love. What can a customer do about it? Click over to her blog to read this sad story from Hopsy of Monograms and Manicures:

 Kate Spade- Grade F: As most of you know I was a BIG Kate Spade fan. I have been an avid patron for 12 years and still remember buying my first bag at West Farms...

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